Support Center
Looking for answers? You’ve come to the right place. Find here after some of the most frequently asked questions:
Still need help? Just open the chat feature to connect with our customer service team. Our automated support system can instantly address most inquiries. For more specialized questions, we'll connect you with our human experts: Hicham, Julie, Marc, or Murat - all based in our Grenoble, France headquarters. You may also want to browse our knowledge base to find answers by yourself.
Due to Garmin's limitations for 3rd party apps,
Compatible Devices
Works with most Garmin, Apple Watch, or Suuntos. See the complete list of supported devices and third-party apps that work seamlessly with ENGO.
Check the compatibility of your device
ENGO Care
Your Worry-Free Protection. Scratched lenses? Broken frame? Stolen gear? For one year, we'll replace your ENGO—no hassle, no extra cost. Train hard without worry.
Learn About ENGO Care
Get Started in Minutes
Step-by-step instructions for pairing ENGO with your specific watch model. Clear, simple guidance to get you from unboxing to your first run in under 5 minutes.
Connect ENGO to your device
Returns
Train with ENGO for a full month. If it doesn't transform your running, return it free with our prepaid label. Full refund, no questions asked, no restocking fees.
See Return Process
Questions? We're Here.
Browse our FAQ library, explore detailed setup guides, search our help database, or chat directly with our support team. Real help when you need it.
Visit Support Center